:root{--tpl-blue:#004785;--tpl-teal:#00828a;--tpl-gold:#f6b72b;--tpl-dark:#0f2336;--tpl-white:#fff}.tpl-agent-button{position:fixed;right:22px;bottom:22px;z-index:9998;border:0;border-radius:999px;padding:14px 18px;display:flex;align-items:center;gap:10px;background:linear-gradient(135deg,rgba(0,71,133,.94),rgba(0,130,138,.94));color:#fff;font-weight:900;box-shadow:0 18px 45px rgba(0,47,90,.35);cursor:pointer;backdrop-filter:blur(14px);transition:.25s ease}.tpl-agent-button:hover{transform:translateY(-3px);box-shadow:0 24px 60px rgba(0,47,90,.45)}.tpl-agent-button .agent-dot{width:11px;height:11px;border-radius:99px;background:var(--tpl-gold);box-shadow:0 0 0 6px rgba(246,183,43,.18)}.tpl-agent-panel{position:fixed;right:22px;bottom:86px;width:min(430px,calc(100vw - 28px));height:min(650px,calc(100vh - 110px));z-index:9999;background:rgba(255,255,255,.96);border:1px solid rgba(255,255,255,.65);border-radius:28px;box-shadow:0 32px 90px rgba(0,31,62,.26);display:none;overflow:hidden;backdrop-filter:blur(22px)}.tpl-agent-panel.open{display:flex;flex-direction:column}.tpl-agent-head{padding:18px;background:linear-gradient(135deg,var(--tpl-blue),var(--tpl-teal));color:#fff;display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.tpl-agent-head strong{display:block;font-size:1.05rem}.tpl-agent-head span{display:block;opacity:.86;font-size:.86rem;margin-top:3px}.tpl-agent-close{border:0;background:rgba(255,255,255,.17);color:#fff;width:34px;height:34px;border-radius:12px;font-size:22px;cursor:pointer}.tpl-agent-messages{flex:1;overflow-y:auto;padding:18px;background:linear-gradient(180deg,#f5f8fb,#fff)}.tpl-msg{max-width:88%;padding:12px 14px;margin:0 0 12px;border-radius:18px;line-height:1.42;font-size:.94rem;box-shadow:0 6px 18px rgba(0,32,64,.07)}.tpl-msg.bot{background:#fff;color:#17324a;border-top-left-radius:6px}.tpl-msg.user{background:linear-gradient(135deg,var(--tpl-blue),var(--tpl-teal));color:#fff;margin-left:auto;border-top-right-radius:6px}.tpl-agent-actions{display:flex;flex-wrap:wrap;gap:8px;margin:4px 0 14px}.tpl-agent-actions a,.tpl-quick-reply{border:1px solid rgba(0,71,133,.16);background:#fff;color:var(--tpl-blue);padding:8px 11px;border-radius:999px;text-decoration:none;font-size:.82rem;font-weight:800;cursor:pointer;box-shadow:0 6px 16px rgba(0,32,64,.06)}.tpl-agent-actions a:hover,.tpl-quick-reply:hover{background:#edf7fb}.tpl-agent-quick{padding:10px 14px;display:flex;gap:8px;overflow-x:auto;border-top:1px solid rgba(0,71,133,.08);background:#fff}.tpl-agent-form{display:flex;gap:8px;padding:14px;background:#fff;border-top:1px solid rgba(0,71,133,.1)}.tpl-agent-form input{flex:1;border:1px solid rgba(0,71,133,.18);border-radius:16px;padding:13px 14px;font-size:.95rem;outline:none}.tpl-agent-form input:focus{border-color:var(--tpl-teal);box-shadow:0 0 0 4px rgba(0,130,138,.1)}.tpl-agent-form button{border:0;border-radius:16px;background:var(--tpl-gold);color:#1e2b35;font-weight:950;padding:0 16px;cursor:pointer}@media(max-width:640px){.tpl-agent-button{right:14px;bottom:14px;padding:13px 15px}.tpl-agent-panel{right:10px;bottom:72px;width:calc(100vw - 20px);height:calc(100vh - 92px);border-radius:22px}.tpl-msg{max-width:94%}}